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I'm making a complaint against a user named Vanessa. This user is abusive with other users, threatens, insults and humiliates any player, using their VIP status to act with impunity. My question is: can a VIP user have a privileged position to manage as an administrator? I send captures of the chat of other users and the user Mav, where the VIP user Vanessa insults him exclusively. First, the monday´s pictures. Second, the photos showing how Vanessa insults other players and threatens them with the expulsion. This Monday was the last: the user Eliza entered and asked Vanessa to start annoying the others. Then Vanessa humiliated and insulted everyone, not letting others play. The problem was so serious, that could not finish a game and several players left the server. The harassment was so severe that I could not take it any more and I was angry with her. I apologize for losing my patience that way. In addition, there were other players, like Eliza, who asked Vanessa to cause problems, mocking the situation, like Draciel and Liry. It tried to solve this with a vote, but could not be expelled to Vanessa, by its condition of VIP player. Mr. Administrator, you warned that you would not allow more outrages, can you do something with these players: Vanessa, Eliza, Draciel, Liry? They just entered the server to annoy everyone. Add more evidence that shows that user Vanessa always acts the same way and with other users and other servers. for a long time. And also that he continues to abuse his VIP status today.